LEGAL

Privacy Policy

Bharathi Dairy App / Effective April 30, 2026 / Last updated April 30, 2026
TABLE OF CONTENTS
01

Introduction

Bharathi Dairy is a milk delivery and subscription service. We built this app so our customers can place orders, manage subscriptions, and stay on top of their daily dairy needs — simply and reliably.

We understand that sharing personal information requires trust. This Privacy Policy explains in plain language what data we collect when you use our app, why we collect it, and exactly how it is used. Nothing is collected beyond what is described here.

By creating an account and using the Bharathi Dairy app, you agree to the practices described in this policy. If you have any questions, you are always welcome to reach out to us directly.

02

Information We Collect

We collect only what is necessary to provide the service. The table below lists every category of data we collect and why it is required.

Data Type Details Required
Full Name Provided during registration, used to identify your account Required
Phone Number 10-digit mobile number for account login and delivery contact Required
Delivery Address Street address provided by you to receive your orders Required
Order History Records of products ordered, quantities, and delivery schedules Automatic
Login Credentials Username and securely hashed password for account authentication Required

We do not collect payment card details, government identification numbers, GPS location data, browsing history, or any sensitive personal data beyond what is listed above.

03

How We Use Your Information

Every piece of data we collect has a specific, legitimate purpose. We do not use your information for advertising, and we do not build profiles to share with marketers.

Order Processing
Your name, address, and phone number are used to prepare and dispatch your daily dairy orders accurately.
Delivery Management
Your delivery address is shared with our delivery team solely to ensure your products arrive at the right location.
Customer Support
We use your contact details to respond to queries, resolve complaints, and handle order-related issues.
Order Notifications
We April send order confirmations and delivery updates via WhatsApp or SMS to your registered phone number.

We do not share your information with any third party except as described in this policy. Your data is never sold or rented.

04

Third-Party Services

We work with a small number of trusted third-party services to keep the app running. These providers only receive the minimum data needed to carry out their specific function.

Firebase — Google
Backend infrastructure including authentication, database, and cloud storage
Optional
WhatsApp Business API
Used to send order confirmations and delivery status updates to your registered phone number
Notifications
Bharathi Dairy Backend
Our own server handles authentication, order management, and all core app logic — hosted and managed entirely by us
Primary

Any service provider we engage is required to handle your data responsibly and is not permitted to use it for any purpose outside of what we have authorized.

05

Data Security

We take reasonable and practical measures to protect your personal information from unauthorized access, loss, or misuse.

  • Passwords are stored using one-way hashing. We never store your password in plain text and have no ability to read it.
  • All data transmitted between the app and our servers is encrypted using HTTPS and TLS protocols.
  • Access to user data within our team is strictly limited to staff who require it to operate the service.
  • We do not store any payment information. Financial transactions, where applicable, are handled by secure third-party payment gateways.

While we take every reasonable precaution, no system is entirely immune to risk. In the event of a security breach affecting your personal information, we will notify you promptly.

06

Your Rights

Your data belongs to you. At any point, you have the right to take the following actions regarding your personal information.

  • Access — Request a copy of the personal information we hold about you.
  • Correction — Ask us to correct any information that is inaccurate or out of date.
  • Deletion — Request that we delete your account and all associated personal data. We will process this within 7 business days.
  • Opt-out — Unsubscribe from promotional or notification messages at any time through the app settings or by contacting us.
  • Portability — Request your data in a readable, portable format if you wish to take it elsewhere.

To exercise any of these rights, contact us using the details in the section below. We will respond within a few business days.

07

Contact Us

If you have any questions about this policy, wish to exercise your data rights, or want to speak with us about how your information is handled, please reach out using the details below.

CONTACT INFORMATION
BUSINESS
Bharathi Dairy Products
PLATFORM
Bharathi Dairy — available on Google Play Store
08

Changes to This Policy

We April update this Privacy Policy from time to time as our service evolves or as legal requirements change. When meaningful changes are made, we will notify you through the app or by updating the effective date at the top of this page.

We will not make changes that reduce your privacy rights without giving you clear notice beforehand. Continued use of the app following any update constitutes acceptance of the revised policy. If you disagree with a change, you April delete your account or contact us to discuss your concerns.

This policy was last updated on April 30, 2026. Previous versions are available on request by emailing us directly.